Data Protection Policy

Protecting our customers’ personal data is the first priority at AG Textile. We have always ensured that we comply with the relevant laws, in particular the Law No. 78-17 of January 6, 1978 on Information Technology, Data Files and Civil Liberties amended by the European Regulation No. 2016/679 of April 27, 2016 on the protection of personal rights. data (hereinafter referred to as ‘GDPR’). The commitments described in this Data Protection Policy are a testament to our continued commitment to the values ​​and principles that have long held our strength.

By using the AG Textile websites and mobile applications you have, you consent to the collection and use of your personal data as described in this Data Protection Policy.


This Data Protection Policy describes how AG Textile processes your personal data when you browse its website and use its mobile applications.

In accordance with the GDPR, AG Textile is – except in exceptional cases, of which you would be notified – the data controller and determines the purposes and means of such processing. In the context of its processing, AG Textile may collect the following data:

Name, surname, address, e-mail, phone number

location data

Billing and/or delivery address

IP/Mac address

‘Cookies’ link indicators

Connection and browsing data

Purchase history of products and services

Other information you may voluntarily provide to us

Fields marked with an asterisk are mandatory for processing your after-sales service request, meeting our legitimate interests (e.g. statistical analysis), fulfilling our contractual or legal obligations, ensuring the safety and security of our websites. processes and users.

The following purposes require your consent in accordance with the legal requirements for the processing of personal data:

  • Location
  • Satisfaction surveys
  • Commercial prospecting (e.g. communicating about our new products)
  • Targeted advertising (see Cookies policy)
  • Participation in a competition
  • Newsletters
  • Commercial relationship contact (quotations, orders, deliveries, customer satisfaction)
  • Communication about changes in the product catalogue
  • Information letters
  • Targeted advertising (see Cookies policy)

We collect your personal data when organizing events such as trade shows or appointments; this data may be collected directly by an employee or by any means and means that AG Textile may deem appropriate and make available to you. Video recording devices are used to ensure the safety of life and property during visits to our facilities. The registration of persons on the site is kept by the reception desk or a security guard so that the company can fulfill its legal obligations regarding customs status as an Authorized Economic Operator (AEO).


your personal data is stored for a maximum of one day after the legal retention period stipulated by a law or regulation; In the absence of a retention period prescribed by law or regulation, our policy is to delete your personal data within a reasonable time as follows:

Personal data is deleted according to the type of data and the legal basis on which it was collected, e. g. 3 years for search data, 2 years from the last contact date for data related to your job applications, and up to 5 to 10 years from the last transaction date for data related to the performance of a contract. In accordance with legal limitations and retention periods, they may be archived for strictly limited reasons and with limited access for an additional period as permitted by law. They will then be permanently deleted or anonymized in accordance with the G29 legal notice on the matter.


AG Textile does not transfer your personal data to other companies for marketing purposes, free of charge or for a valuable fee. However, we may use the services of service providers and subcontractors to provide you with a service. In this case, we take great care to implement institutional, administrative, technical and physical security measures against the unlawful disclosure, use, alteration and destruction of your personal data by third parties before the said service providers and subcontractors. AG Textile may, from time to time, transfer your personal data to its subcontractors outside the European Union for the same reasons as explained above. For example, when you subscribe to our newsletter, your data may be transmitted to the e-mail department whose servers are located in the United States. However, AG Textile will notify you that they will check whether their protection is sufficient according to French and European regulations and AG Textile will guarantee it.


Our website contains links to other third-party websites, which we have tried to select in the strictest way. By clicking on these links that we do not own, you accept that you are exempt from any responsibility regarding any management/processing that these websites may do with your personal data. We encourage you to review the privacy policies and practices of these third-party websites. We are in no way responsible for the content, products and services and the processing and use of your personal data.


AG Textile undertakes to ensure the protection, security, confidentiality and integrity of your personal data by implementing appropriate technical and organizational measures that are recognized and up to date with the best professional practices in this field. As a guarantee of our commitment, we have appointed a Data Protection Officer whose mission is to guarantee the conformity of the processing operations we carry out, to keep a logbook of the data and their processing and to ensure that you can, if applicable, exercise all your rights under the law.


We firmly believe that you should always remain in control of your personal data. Therefore, we will always give you the opportunity to exercise your rights as provided for by law and the GDPR, which are as follows:

Right of access: it allows you to request confirmation from AG Textile, at any time, as to whether or not personal data concerning you are being processed by our services. In the event of processing, you have the legal right to request a copy.

Right to rectification: it is the corollary of the right of access and ensures you the right to ask Saint Clair Textiles to modify your information.

Right to erasure (‘right to be forgotten’): it allows you to require that personal data concerning you that are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, disclosure or retention is prohibited be erased.

Right to object and withdraw consent, which allows you to require that you no longer appear on one of our files when this is legally possible.

Right to restriction of processing: it allows you to request that processing concerning you be suspended while a check is carried out.

Right to portability. This is the right to have your personal data sent, in a structured format that is commonly used and readable by a computer, to yourself or to another data controller, where this is technically possible.

AG Textile undertakes to delete your data after a reasonable period of time as indicated above.

You also have the right to file a complaint with the CNIL if the data controller has not responded to your request within one month. For any question relating to this policy or for the exercise of your rights, you can send us, in accordance with the regulations, a request accompanied by valid proof of identity, by post or email, to the following address:

Beşyol District, Çamlık St., no 12/1 Küçükçekmece/Istanbul 34295


This policy may be updated periodically and without notice. Any changes are effective immediately upon publication of the new policy on the website and on mobile applications. You will be informed of any significant changes to the policy, and we will seek your consent in the event of a significant change in the purpose for which your personal data are collected.


This Data Protection Policy is governed by the laws of Turkey and any disputes thereof will be subject to the exclusive jurisdiction of the courts of Turkey.


AG Textile uses cookies to facilitate your browsing experience and use of its various websites or to measure the website’s audience. In order to achieve these objectives, small files called Cookies may be stored on your computer for a maximum period of 13 months from the date on which your consent is obtained. At the end of this period your consent will be sought again.


We use two types of cookies that may be stored on the devices used to navigate our websites. First, it is essential for smooth browsing on our websites. Second, it allows us to measure the target audience of our websites.

Technical Cookies are required for the smooth operation of the browsing experience on our websites. They allow the content presented to be tailored to the user’s preferences, such as language or screen resolution. These cookies are also used to save passwords or the content of a form. They play an important role in enforcing security measures and their removal may prevent access to some features of our websites.

Audience measurement Cookies are issued by AG Textile or technical service providers. They allow us to anonymously measure traffic on our websites. They also improve user experience by detecting browsing issues.


Your browser (Chrome, Firefox, Edge, Safari, etc.) allows you to refuse these cookies. To do this, you can follow the following steps, depending on your browser:

  • In Edge: Click on the Tools button, and then on Internet Options

Under the General tab, under Browsing History, click on Settings

Click on the Show Files button

Select the cookies to refuse and click on delete

  • In Firefox: Click on the browser’s Tools icon, and then select the Options menu

In the window that appears, choose ‘Privacy’ and click on ‘Display cookies’.

Select the cookies to refuse and click on delete

In Safari: Click on the Edit icon, select the Preferences menu

Click on Security and then on Show cookies

Select the cookies to refuse and click on delete

In Google Chrome: Click on the Tools icon, select the Options menu, and then click on the Advanced Options tab and access the ‘Privacy’ section

Click on the ‘Show cookies’ button

Select the cookies to refuse and then click on delete

For any support concerning the various browsers, AG Textile recommends referring to their official documentation.

This website uses cookies to improve your experience. By using this website you agree to our Data Protection Policy.